Please follow this guide if you want to appeal against an unfair benefit decision under the Decision Maker process.
- There is no need to cite this source. You may, but it could reduce your success if they see it as a floodgate source.
- It is best to be original with your appeal. Quote the cases you want to rely on, the laws and any snippets but don’t copy the guidance text and other comments.
- They keep the discretion as to whether your appeal is upheld or denied. No complaints if it doesn’t work – it is free information for a reason (no not because its rubbish, because we have no guarantees – i.e. we don’t bribe DWP! Money = Corruption)
- We believe this information will significantly increase your chances of a successful appeal. If you do not have a case, these won’t help you.
- Do not say too much. Say enough! If there are multiple points, pick the biggest one for your first appeal… save the rest for tribunal, the chances are by then you will get a giro for the money you are owed. (make sure you write down the points in detail for your own reference – makes it easier and less stressful if you have to go tribunal).
Actively Seeking Employment
#
Available for Work
#
Remunerative Work
#
Now
Hi can you please help. I run a youth & community centre. One of my clients, single mum has just had a compliance interview regarding her income support. They cut her money in march from 130 to 76 stating that they sent her a letter for her 6 monthly lone parental advisor interview. And then sent a second in May. My client, from first hand knowledge, opens and responds to all letters from these people immediately. She in most occasions brings them to the centre for second opinions and guidance. She also knows that as a single mum living miles from the city centre a member of my staff would be required to pick her up from home and take her to the interview. My client is adamant she never received the letters and tbh we believe her, she has attended every other interview and knows she will get a lift and more importantly dotes on her child and would never do anything that would threaten her wellbeing.
We have set her a new appointment but they can’t see her until June and the advisor will decide on whether to repay the monies deducted.
I was under the impression that the onus of proof was on the DWP etc not the client and also some years ago for a similar case a came across a High Court ruling regarding DWP stating; “a client cannot be held responsible for the vagaries of the post…….”
But for the life of me i cannot find this again. Any one else come across this ruling and how should we appeal this deduction.
We are very concerned about this client, she is on serious medication for clinical depression and has begun self-harming through the stress of all that is occurring.
Any pointers would be greatly appreciated
Thanks in advance
Well-loved. Like or Dislike:
4 
0
Please could someone give me advice. My daughter has just been sanctioned for 6 months because she failed to send a letter to a job that the job centre had given her a print off for. She was not aware that she had to apply for these jobs in writing she is dyslexic and most of the stuff she gets of them she relies on them to explain it to her which they never do plus she fills in her job sheet in very fine detail as best she can considering her dyslexia also affects her writing. I don’t know quite honestly how we are going to manage although I work my wage is low . I think she has been targeted because of her dyslexia. She has worked when they told her too even having a temp job over Christmas working in a hotel which lasted 6weeks but wasn’t considered a break in JSA she ended up going back onto stage 5. E are at a loss what to do.
Like or Dislike:
3 
0